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Kaspi and Bitrix24 integration

A Kaspi Shop order creates a deal in the Bitrix24 pipeline by itself: the buyer becomes a contact, and statuses, returns and stock stay in sync.

Leave a request or message us on WhatsApp — we will review your portal and Kaspi cabinet and show how deals and statuses will look.

In short

BizDNAi connects the Kaspi Shop with your Bitrix24: every Kaspi order creates a deal in the pipeline by itself, and the buyer becomes a contact in the CRM.

Order statuses and returns are reflected in the deal, so a manager sees the whole picture in one place instead of two cabinets.

Stock and prices from Bitrix24 go to the Kaspi storefront so the buyer sees current data.

With the ready-made connector, setup usually takes 1–3 days after access and API credentials are provided, unless there are non-standard constraints.

What data is synchronised

  • Kaspi Shop orders
  • deals in the Kaspi pipeline
  • buyers and contacts
  • order statuses
  • returns and cancellations
  • storefront prices and stock
  • product matching by SKU

How it works

Kaspi Shop
BizDNAi Integration Platform
Bitrix24

The platform collects Kaspi orders through the Shop API and creates a deal for each one in your portal pipeline. The buyer is matched to a contact so duplicates are not created.

Order statuses and returns are passed into the deal, while the price feed updates prices and stock on the Kaspi storefront from Bitrix24 data.

The BizDNAi·Kaspi app in Bitrix24 handles the portal side — installation is free, and using the services follows the platform pricing.

What the business gets

A manager works with a Kaspi order like any other deal: pipeline, tasks, comments and history in one place.

Buyers are not duplicated in the CRM, so the order history stays whole.

Statuses and returns do not need manual transfer — they appear in the deal automatically.

Setup time

With the ready-made connector — usually 1–3 days after access and API credentials are provided, unless there are non-standard constraints.

If your pipeline or order distribution rules are non-standard, we first review the schema and agree on the timeline separately.

What you do not have to change

The company keeps working in its own Bitrix24 and in the Kaspi cabinet. BizDNAi does not replace the CRM and does not move data into a new system.

The pipeline, stages and distribution rules are configured in your portal, and the platform follows them.

What the connection covers

DirectionWhat is transferred
Kaspi → Bitrix24Orders, deals, buyers, statuses, returns
Bitrix24 → KaspiPrices, stock, product publishing
Both sidesProduct matching by SKU

Frequently asked questions

Do we need to install an app in Bitrix24?+

Yes, the BizDNAi·Kaspi app handles the portal side. Installation is free, using the services follows the platform pricing, and a trial period is available.

Where do Kaspi orders go?+

Each order creates a deal in the Kaspi pipeline of your portal, and the buyer is matched to a contact.

What happens to buyers who order again?+

The contact is de-duplicated by the Kaspi buyer identifier, so a repeat order does not create a second contact.

Can we get a 1C invoice for this order?+

Yes, if 1C is added to the connection: an invoice is created from the deal. That is a separate Kaspi ↔ 1C integration, and it can be connected together with the CRM.

Can we start with orders only?+

Yes. You can start by turning orders into deals and add the price feed — prices and stock to the storefront — later.

Free · no obligation

Free digital audit

We will review your data and show where the discrepancies, risks and losses are. You get a report with specifics — even if you decide to work with another contractor.

The price depends on your situation, after the free audit.

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